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Please Note:

  • Only include items that can be laundered together.
  • Do not include delicate or heirloom garments.
  • Luludew is not responsible for any lost or damaged items.
  • By leaving out your items, you acknowledge and agree that Luludew is not liable for any issues that may arise from this charitable act.

Next Steps for Fire-Affected Families

Alyssa has emailed you with your scheduled pickup date. You’ll also be added to our text notification system for updates. Once the driver begins their route, you’ll receive an estimated arrival time. To ensure a smooth pickup and avoid missing the driver, please follow these important steps:

 

  • Bag all your items securely in plastic bags. Your driver will label each bag with your name.
  • Place bags by your front door. No need to be home. Driver has only 3 minutes per stop. All items must be out when they arrive.
  • You’ll get a confirmation text once your bags are picked up. Sadly, we can’t circle back if you miss the driver.
  • Current turnaround time: 1 week. Need it faster? Email us to coordinate a warehouse pickup.

Next Steps for Fire-Affected Families

Alyssa has emailed you with your scheduled pickup date. You’ll also be added to our text notification system for updates. Once the driver begins their route, you’ll receive an estimated arrival time. To ensure a smooth pickup and avoid missing the driver, please follow these important steps:

 

  • Bag all your items securely in plastic bags. Your driver will label each bag with your name.
  • Place bags by your front door. No need to be home. Driver has only 3 minutes per stop. All items must be out when they arrive.
  • You’ll get a confirmation text once your bags are picked up. Sadly, we can’t circle back if you miss the driver.
  • Current turnaround time: 1 week. Need it faster? Email us to coordinate a warehouse pickup.

Please Note:

  • Only include items that can be laundered together.
  • Do not include delicate or heirloom garments.
  • Luludew is not responsible for any lost or damaged items.
  • By leaving out your items, you acknowledge and agree that Luludew is not liable for any issues that may arise from this charitable act.

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